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Decision365

Decision365 commerce cloud solves critical business gaps while connecting seamlessly with Infor CloudSuite Industrial (SyteLine) ERP. With Decision365 you’ll see improvements in sales order automation, EDI, eCommerce, invoicing, and payments.

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Decision365 is a suite of 4 commerce modules including EDI, OCR, eCommerce, and customer self-pay built on Microsoft 365 technology leveraging the latest advancements in Nanonets and AI to offer next-level automation for CloudSuite Industrial.

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Decision365 EDI Module

This is an integration and connectivity tool built for Infor CloudSuite Industrial (SyteLine) ERP that supports Electronic Data Interchange across multiple channels and outputs.

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Decision365 OCR Module

Decision365 OCR is US-based and leverages Google Vision AI technology for an accurate scan and conversion of PDFs and images while validating and writing directly into Infor CloudSuite Industrial.

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Decision365 eCommerce Module

Decision365 eCommerce module is a multi-channel SyteLine eCommerce interface built for Shopify and other leading commerce platforms. This tool imports orders automatically into CloudSuite Industrial, syncs with inventory, and syncs tracking information.

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Decision365 Self-Pay Module

Powered by ZonnalPay, the Decision365 customer self-pay module was built to increase invoicing and payment efficiency by digitalizing the payment process for your customers saving time and money.

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Outlook Integration
Decision365 displays orders in a uniform layout within Outlook – an interface you’re already familiar and comfortable with.
Customizable Visual Cues
Apply different fonts and colors to an order line to indication exceptions and other anomalies, as defined by the user.
Complete Commerce Hub
Decision365 consolidates orders from many sources (EDI, website, PDF attachment, etc.) and will feed the data into one or multiple ERP systems.
EDI & eCommerce Integration
More than a dozen connectors, including SPS Commerce, Conexiom, Shopify, Magento, Volusion, TrueCommerce, and others. Decision365 can connect to your existing system.
Automated Error Correction
Decision365 includes a feature called the FixIt modifier, which automatically corrects common order errors that would normally require manual intervention.
Update Order Data from Outlook
Decision365 supports updates to price, quantity, unit of measure, and order date from within Outlook. When modified orders are synced with the ERP system, the data is updated appropriately.

Key Technical Features

Simple, No-Hassle Setup
Decision365 is hosted on Decision Resources’s Azure server and an Office 365 mailbox. All you need to do is add a new mailbox inside of Outlook. Aside from Outlook, no software is needed.

Super-Fast, Local Indexed Searches
Cached Outlook is indexed, making search results immediate.