Customer Survery

DRI continually strives to improve customer communication and customer service. In an effort to do this, DRI asks if you would complete this brief survey.

DRI and Infor are putting together a series of eductional web casts, and we need your input on what topics you would like to learn more about.

In addition, please feel free to forward this link to others in your company.

Name:*

Company:*

Title:

Email:*

Phone:*

Address:

City:

State:

Zip:

Survey Questions

1. What educational sessions would you be interested in attending? (please check all that apply)
The ins & outs of Upgrading to SyteLine 8
How EDI (Electronic Data Interchange) can save you money
How APS - CTP & ATP can improve labor and materials costs
Enhanced Financial Reporting & Budgeting features
How Document Management Reduces Administrative Headaches
Enhanced Reporting, Drill Downs, Dashboard & Datamarts
Managing Field Service Reps
Managing Capital Equipment & Assets
Collecting Labor, Time & Attendence (Bar Coding)
Managing Quality Control Through the Entire Company & Enterprise
Enhanced CRM/ Sales Tools in SyteLine 8
other

2. Do you know who to contact at DRI for questions about services & product information?
yes no

3. Are you familiar with the changes that have occurred at DRI in the past 12 months?
yes no

4. Are you up to date with the latest SyteLine product and/or Infor company information?
yes no

5. Have you accessed the Infor Support Web Site with in the past 3 months?
yes no

6. Are you familiar with the changes in how to request SyteLine license keys?
yes no

7. Are you familiar with the SyteLine download center?
yes no

8. Do you have plans on replacing any hardware infrastructure or servers?
yes no

9. Any comments or feedback that you have about DRI?

10. Any comments or feedback that you have about Infor?

11. Any comments or feedback that you have about SyteLine/Symix?

12. Any comments or suggesions on how DRI can better serve you?